Getting Involved
We want our tenants to influence what and how we do things at Teachers’. You can help us shape and hold us to account for our strategies, policies, landlord services and performance.
We will give accessible support that meets the tenants' diverse needs, so everyone can get involved if they want.
There are many ways in which to get involved. See our list below.
Tenant Influence Committee (coming soon!)
This will be a formal committee with appointed tenants that will oversee tenant influence at Teachers and have a direct link to our Management Board.
Regular meetings
We will hold meetings at our sheltered schemes and with other tenants regularly. We will do this at least once per year to gain your input into the services we provide where you live before we plan and set service charges for the year ahead.
Consultations
Where we plan to make changes to how we provide our landlord services we will consult with you directly to gain your views and reflect that in our decision making.
Surveys
From time to time we will send out surveys to gain your input into key strategic decisions, publications, policies or to gain your ideas and input. We will do this through email or by speaking to tenants at our sheltered schemes.
Focus groups
Occasionally we will use focus groups to get views on specific topics. We know everyone is not always interested in everything that we do, so there will be opportunities to get involved in something you might feel passionate about or have other related knowledge. It would be great to have you on a focus group when you can attend.
Estate inspections
We will introduce regular estate inspections where we will review a scheme or local area to look at any repair issues, the condition of the scheme, health and safety communal checks and the quality of services being carried out. Where possible we will let you know when these take place so that you have an oppportunity to meet us on site and even walk around with us.
Newsletters
We will issue two newsletters per year sharing key information with you. We will also publish as part of that newsletter tenants’ involvement so that you can see we mean it when we say it, your voice counts!
Performance
We will share our performance report with you regularly so that you can see how we are doing in managing complaints, tenancies and homes.
Resident led activities
Where there is a local tenant-led group who want to implement tenant-led activities to influence and scrutinise our landlord strategies, policies and services (generally or just for their scheme or neighbourhood), Teachers’ would be happy to support those tenants.
Where tenants want to exercise their Right to Manage, Right to Transfer or otherwise exercise housing management functions, Teachers will support those tenants too.