Coronavirus Update - Thursday 14 January 2021
Following the Government's revised restrictions effective from 7th January 2021, we have reviewed our protocols. We have taken a decision to restrict our repairs service to emergencies only until mid-February 2021. We will keep this under review and will update via this web page. All Head Office departments continue to work remotely and our telephone lines are open as normal. If you have any questions or concerns please call 020 7440 9440.
STAY HOME - PROTECT THE NHS - SAVE LIVES
Hands..............Face...............Space
We continue to do our utmost to maintain service delivery during this situation but the safety of our residents and staff remains our top priority.
We want to play our part to reduce the risks and urge you to follow the Government’s advice.
During this period please help us by the following:
contact us via email on enquiries@teachershousing.org.uk
for repairs please email repairs@teachershousing.org.uk
to speak to our staff call 020 7440 9440
When contacting us please ensure that you leave a current contact number. If you are reporting a repair please let us know if you are self-isolating. Please be aware that non essential repairs will not be prioritised during this period.
The following link to the Government's website provides extensive updates, information and guidance.
https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
We know that everyone associated with THA will do their utmost to help in these uncertain times and hope everyone stays healthy and safe.
If you are unsure of who to contact, or where to find information on any matter related to the current situation, please do contact THA and we will do our best to assist you. Call 0207 440 9440.
The link below has responses to some Frequently Asked Questions from THA residents which you may find helpful.
Frequently Asked Questions for THA Residents – Coronavirus
Please see link below to view the National Housing Federation's Recent Statement regarding Housing Associations' Support for Residents Affected by The Coronavirus Pandemic:
National Housing Federation Statement
The Rt Hon Christopher Pincher MP (Minister of State for Housing) wrote to all social housing residents in England on 18th May 2020 to update on steps the Government is taking to reopen society and support families. THA has since written to its tenants setting out details of what the association is doing. The following link accesses the MP's letter. Letter to all social housing residents in England
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Our Annual Report 2019/20 is now published and will be distributed to all tenants in the coming weeks. A copy is available via this link - Annual Report 2019/20
Data Protection Update
On 25 May 2018, the General Data Protection Regulation, or GDPR, came into force, replacing the Data Protection Act of 1998. Our Statements and Policies can be found on the About Us page of this website.
