Your Tenancy

Managing your tenancy effectively is an important part of your housing journey with us. This section provides essential guidance on various aspects of your tenancy agreement, including how to navigate tenancy changes such as adding household members. You’ll also find information about recognising and reporting tenancy fraud, which helps protect our housing for those who genuinely need it, as well as comprehensive guidance on the proper procedures for ending your tenancy when the time comes. Whether you’re looking to make changes to your current arrangement or planning for the future, these resources will help ensure you understand your rights and responsibilities as a social housing tenant.

Our Legal Responsibility
As a registered housing provider, Teachers’ has important responsibilities to you as our tenant. We want to be clear about what you can expect from us, and we encourage you to let us know if we’re not meeting these standards.

What we promise to do:

• Keep your home in good condition and safe to live in, meeting all required housing standards
• Carry out all necessary safety checks on time, including yearly gas safety inspections, regular fire safety assessments, electrical checks every five years, and proper maintenance of lifts, water systems, and any asbestos management
• Follow the terms of your tenancy agreement (if you need a copy of yours, just ask – we’re happy to provide one)
• Give you proper notice before we visit your home for repairs, maintenance, or inspections
• Make reasonable changes to accommodate tenants with disabilities