Your Responsibilities

Repairs and Maintenance That You Are Responsible For

As a tenant, you have specific responsibilities for maintaining your home, as outlined in your tenancy agreement. Understanding these responsibilities helps ensure your property remains in good condition and prevents unnecessary repair costs.

Common tenant responsibilities typically include:

• Any appliance or fittings a tenant may have installed
• Internal decoration (we may help with decorating in our sheltered schemes)
• Small cracks in plaster or woodwork
• Replacing light bulbs
• Replacing batteries in smoke and carbon monoxide alarms
• Replacing keys
• Ease and adjust internal doors after laying new floor coverings
• Any improvement made by the tenant
• Clearing sink blockages
• Replacing sink plugs and chains
• Replacing toilet seats, shower heads, hoses, and shower curtains
• Bleeding radiators
• Pest control within the home
• Clean low-level mildew around windows, doors, and grouting

Home Contents Insurance

We strongly recommend that all tenants take out comprehensive home contents insurance to protect their personal belongings against theft, fire, flooding, and accidental damage. This coverage gives you peace of mind and financial protection for your valuable possessions.

Important Information About Liability 

While we maintain the structural integrity of our properties, we cannot be held responsible for damage to your personal belongings in certain circumstances, including:

• Flooding caused by the normal wear and tear of building systems
• Damage resulting from the actions of other tenants
• Issues arising from general property maintenance needs

Why Contents Insurance Matters

Your landlord’s insurance typically covers the building structure but not your personal possessions. Contents insurance ensures you’re protected against unexpected events and can replace essential items if needed.

To find competitive pricing for contents insurance it is recommended you go to websites like Go Compare but also specialist providers like Age Concern for older tenants.