Service Charges

If your home is in a building that has communal areas or has facilities which are shared, you usually pay a service charge as well as rent.

Service Charges Can Include Various Costs Typically:

• Communal cleaning
• Lighting and heating in communal areas
• Repairs and servicing of communal equipment for example, fire alarms, lifts
• Gardening
• Grounds maintenance

These charges are estimated each year, based on past costs and a budget for the year ahead. If we spent more or less than expected the previous year, we’ll adjust future charges accordingly. You’ll get a breakdown of your service charges every year before April 1st, along with your rent notice.  

If Your Rent or Service Charges Change

You will need to amend your payments to us, and if you are in receipt of support towards the cost of your rent through Housing Benefit or Universal Credit, you will need to tell them directly.