Contact us
How to get in touch
We’re here to help, and for general enquiries, please contact us at enquiries@teachershousing.org.uk
By post at : Head Office, 3rd Floor, Headland House, 72 Acton Street, London WC1X 9NB
By telephone on: 020 7440 9440
Accessibility options
- We can provide information in a range of formats and languages to support residents whose first language isn’t English or those with a disability that affects communication, such as hearing or sight impairments. Please contact us at the details above to let us know what help you need.
- We work with interpreters from Language Line to provide translation services over the telephone, and where a tenant has a hearing impairment, we can organise a sign interpreter.
- Text Relay is a free service that enables people with a hearing impairment to contact us by telephone. This can be done by dialling 18001 + the telephone number if using a textphone, or dialling 18002 + the telephone number if using a telephone. For more information on this service, visit Text Relay’s website
To help us answer any specific queries, you can also contact the various teams directly at Teachers’ Housing Association.
Repairs and maintenance
repairs@teachershousing.org.uk
9am-5pm Monday to Friday
Tel. 020 7440 9440
Sheltered Housing Tenants may report a repair by contacting the scheme manager in person or by telephone during working hours.
Emergency repairs
The sooner we know about an issue, the faster we can fix it for you. You can tell us by:
Emailing us at: repairs@teachershousing.org.uk
Calling us on: 020 7440 9440
For Sheltered sites, you may also report repairs to your Site Manager or by using your emergency call system.
For emergency repairs outside of working hours, call 0207 440 9440
Sheltered Housing Tenants may report an emergency repair by pulling the emergency call system cord, and the central control service, maintaining your scheme, will arrange for a contractor to attend
To report damp, mould & condensation:
repairs@teachershousing.org.uk
Tel. 020 7440 9440
Apply to rent a property:
applications@teachershousing.org.uk
Tel. 020 7440 9440
To make a complaint or compliment:
complaintsandcompliments@teachershousing.org.uk
Tel. 020 7440 9440
To speak to a member of our team for our Sheltered accommodation, the contact details for the Scheme Managers are:
The Anchorage, Christchurch, Dorset, call us on 01425 272 884
Dunham Gardens, Sutton Park, Hull, call us on 01482 825 407
Peter Kennedy Court, Croydon, Surrey, call us on 0208 777 5750
Queen Mother Court, Bournville, Birmingham, call us on 0121 472 4953
Romaleyn Gardens, Paignton, Devon, call us on 01803 552 068
New Park Gardens, Stoke on Trent, Staffs, call us on 020 7440 9440
(*this site is managed directly by our housing team)